Accessibility statement
We want every traveller, including people with disabilities, to be able to use this website and our services with ease.
What we have done on this website
- Built to the WCAG 2.1 level AA guidelines and the Israeli standard IS 5568 (תקנות שוויון זכויות לאנשים עם מוגבלות, נגישות שירות).
- Accessibility toolbar (the blue person icon at the bottom of the screen): larger text, high contrast, underlined links, stop animations, readable font, big cursor.
- Full keyboard navigation: skip-to-content link, visible focus outlines, Escape closes menus and dialogs.
- Screen-reader support: semantic headings, labelled form fields and buttons, ARIA roles for menus and dialogs, live regions for status messages, alternative text for images.
- Respects your system settings for reduced motion and dark mode. Text can be zoomed to 200% without loss of content.
- Available in 15 languages, including right-to-left Hebrew and Arabic.
- Colour contrast of text meets at least 4.5:1 in the standard theme.
Accessibility of our services
We provide wheelchair assistance at Ben Gurion Airport, an additional steward, porters, mobility-friendly vehicles (Mercedes V-Class with sliding doors and a low step) and drivers trained to assist elderly passengers. Tell us about any need in the booking form or on WhatsApp and we will arrange it at no extra charge for the assistance itself (airport wheelchair service is billed at the published rate).
Found a problem?
If you encounter any accessibility barrier on this site, please contact our accessibility coordinator and we will fix it as soon as possible:
TLV Fast Lane, accessibility coordinator
Email: bookings@liorasraf.online · Phone / WhatsApp: +972-50-000-0000
This statement was last updated on 3 November 2026.